Track: Access to Care This track will outline ways to help people enter and stay in the health care system so that they can get an array of services—from medical to supportive. Workshops should focus on improving access for HIV positive individuals not in care, particularly those who are aware of their status but are not in care. Workshop Topics (Examples) Assessing Unmet Need – methods for estimating the number of those not in care in order to target services Outreach – ways to identify and refer people to care Key Points of Entry – places to focus outreach efforts Early Intervention Services – linking people into care and helping them get care and stay in care Case Management – supportive services to help people get in care and stay connected Cultural Competency – ways to help specific populations get in care and stay in care HIV Care and Special Populations – such as substance users, MSM of color, women, families, youth, transgender, immigrants, the homeless HIV Care and Special Needs – such as access to clinical trials, housing, ADAP Chronic Care – long-term delivery of HIV care

Track: Quality This track will examine ways to improve quality of HIV/AIDS care—and ultimately the quality of life for clients. Workshops should focus on ways to continuously improve systems of care. Quality strategies should help assure that heath services follow HIV care clinical practices and guidelines. They should also assure that quality medical care includes vital health related supportive services and use of demographic, clinical, and health care utilization information to monitor HIV related illnesses. Workshop Topics (Examples) Quality – Quality Management, Quality Improvement, CQI – for all types of grantees and programs, small to large Using Clinical Data – to measure program outcomes and progress, to conduct planning and priority setting Getting Key Stakeholders Involved – their commitment and support Accreditation – JCAHO, defining HIV expertise Results from Titles – such as the EMA Demonstration Project, ADAP Delivery of Quality Care – impact of cultural competency, provider behaviors and practices, patient behaviors Health Communications – to achieve quality health literacy

Track: Program Development This track will feature ways for planning and delivering HIV care more effectively; strengthen and maintain staff capacity. Workshops should focus on ways to plan and build agency and community capacity to deliver services, strengthen and maintain staff capacity. Workshop Topics (Examples) Capacity Building – building agency capacity in areas such as personnel management, planning and managing growth, and financials (e.g., writing proposals) Planning for Services - identifying gaps, prioritizing needs, securing resources, managing infrastructure changes, evaluating effectiveness Planning Bodies – areas like roles/responsibilities and recruitment/retention/training of council members Consumers and Community Advisory Boards (CAB) – effective utilization, recruitment/retention, training members, consumer involvement in all aspects of service delivery Delivering Care: What it Takes – for an array of services (e.g., primary care, supportive, prevention in the care setting), target populations (e.g., youth, incarcerated, minority, sexual minorities), and settings (e.g., rural) Technical Assistance (TA) – TA resources and sharing program insights; TA for new grantees Staff Enhancement – enhance skills and competency, improve morale, reduce burnout, increase motivation

Track: Coordination and Linkages This track will feature effective ways for entities to work together in providing HIV health care and supportive services to clients. Workshops should examine ways to reduce duplication, improve performance, increase cost-effectiveness, streamline services, and forge client-friendly systems of care that improve service delivery. Workshop Topics (Examples) Care/Prevention Continuum – linking prevention and care to help reduce HIV transmission Coordination of Services – integrating HIV care with Hepatitis C, TB, STD, and prevention work, systems of care for populations like women, infants, children, and youth CARE Act Linkages to Other Government Programs – CDC (prevention programs), CMS (other payers like Medicaid, Medicare, SCHIP), NIH (research including clinical trials and vaccine development), FDA (drug development and monitoring quality), SAMHSA (substance abuse and mental health programs) CARE Act Community – HRSA’s HIV/AIDS Bureau and grantees and titles working together Other Linkages – corrections, housing and homelessness

Track: Administration: Fiscal and Program Management This track will examine fiscal, program, and policy considerations. Workshops should focus on managing programs, complying with legislative and policy requirements, and coordinating use of CARE Act funds with other resources. Workshop Topics (Examples) Grants Administration – HAB expectations, reporting requirements, managing information (Management Information Systems), administrative issues, grant guidance TA, performance reviews, site visit protocol Fiscal – HRSA expectations of grantees and sub-contractors, preparing/monitoring budgets, maintenance of effort, audits, program income (sliding fee scales, unit costs, cost minimization models, accounting issues) ADAP – ADAP and cost effective methodologies to purchase medications (e.g., 340-B Program, purchase health insurance), managing waiting lists Medicaid - third party reimbursement, payer of last resort issues, determining HIV related and allowable costs, reimbursement issues (e.g., case management, behavioral health, paying for care for co-infected clients) Managing an Agency – clinic and program management for new grantees Policy – HAB directives, reauthorization of RWCA, patient confidentiality and complying with HIPAA

Track: Data, Evaluation and Outcomes This track will feature the role of data collection and evaluation in documenting progress in achieving program objectives. Workshops should explore the use of data in decision-making (e.g., priority-setting and resource allocation); use of data and evaluation to document effectiveness in reaching targeted populations; and ways to assess the comprehensiveness, accessibility, quality, and cost-effectiveness of services—and service systems. Workshop Topics (Examples) Designing Evaluation - developing effective outcome measurements and evaluation designs Management Information Systems - CARE Ware overview and update, other MIS issues, data collection software CARE Act Data Report (CADR) – using and improving it, data quality issues Demonstration Projects – data on SPNS projects to explore models of care and interventions Report Findings – presentations on such initiatives as the Outcomes Measurement and Evaluation Studies, Prevention for Positives studies Information Dissemination – strategies for providing timely updates on treatment and clinical guidelines